Call our support line: 01382 207099
Domestic Abuse Helpline:
0800 027 1234 (24 hours)
Business Line: 01382 220803
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Domestic Abuse?

Current Vacancies

MIA Assistant
Fixed term until 30th June 2020

£21,082 per annum pro rata
15hrs per week until, potential to increase to 19hrs per week from October 2018, subject to funding.

Purpose of the Post
To support the MIA Workers who provide an independent advocacy service to women who have experienced domestic abuse, are assessed to be at very high risk of repeat victimisation and have been referred to the MARAC. 
The post holder will work directly with women, children and young people offering, administration support, crisis intervention, information, promotion/ awareness raising of MIA Service, support and advocacy services.  The MIA Assistant will act up in the MIA Workers’ absence.

Key Responsibilities
  1. To assist the MIA Workers to provide an advocacy service to victims/survivors of domestic abuse referred to the MARAC process. This will involve close liaison with the MARAC administrator and the domestic abuse staff at the Public Protection Unit as well as working closely with other voluntary and statutory services. 
  2. Carry out administrative tasks for the MIA Workers and follow up on actions to support their caseload. 
  3. Maintain accurate manual and computer based client records (in accordance with data protection) 
  4. Provide statistical information, prepare and present verbal/written reports and contribute to effective monitoring and evaluation of MARAC as required. 
  5. Contact victims/survivors referred to MIA, by telephone or in person (mostly by telephone); offer crisis intervention and explain the MARAC process and make arrangements for the MIA Workers to contact them where they will sensitively gather information about the victim/survivor’s views. 
  6. In the MIA Workers’ absence support the victim/survivor to identify and take action to address any concerns she may have for their or their children’s safety and wellbeing. Carry out risk assessments, identify clients at high risk of further assaults/abuse and involve other services and professionals as appropriate (in line with Child and Adult Protection Guidance) 
  7. Assist to manage a complex caseload of clients providing information, advocacy and support in relation to recent experiences of domestic abuse. 
  8. In The MIA Workers’ absence attend Dundee MARAC meetings, providing input as required ensuring the victim/survivor’s views are heard.
  9. Work with other agencies to ensure safety and support needs of victims and their children are being met. Ensure continuity of care; facilitate referrals for on-going support; and monitor and report on identified gaps between and within services.
  10. Liaise with, develop and sustain good working relationships with agencies across Dundee which have a remit to provide services to those experiencing domestic abuse. Occasionally take part in appropriate multi-agency working groups. 
  11. Develop domestic abuse information resources as required and raise awareness/promote the work of MIA/MARAC to relevant professionals. 
  12. Comply with relevant health & safety legislation, good practice and the ethos of Dundee Women’s Aid. Take part in staff and service meetings as required and show commitment to on-going personal and professional development.  Self-service – the ability to carry out your own filing, photocopying and IT services. 
  13. Undertake any other duties as reasonably requested within the overall business objectives of the organisation.
The successful applicant will be required to undergo a Police vetting check and be a member of the PVG Scheme for this position.

This job description cannot cover every issue or task that may arise within the scope of the post. The post-holder will be expected to carry out other duties from time to time which are broadly consistent with the duties as detailed above

The closing date for applications is 9:30am on Monday 11 June 2018.

Interviews will be held on Monday 25 June 2018.

If we have not contacted you by Wednesday 20 June 2018, regretfully your application has been unsuccessful on this occasion.

Dundee Women's Aid positively welcomes applications from women within all sections of the community especially the LGBT community.
For all posts: Women only need apply under Schedule 9 (Part 1) of the Equality Act 2010

** Click here to download an application pack **

For more information relating to the post:

Phone: 01382 220803

Dundee Women's Aid is a registered Charity No. SC006691
and a Company limited by Guarantee SCO124795
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Useful Contacts
  • Domestic Abuse Helpline
    0800 027 1234
  • DWA Support Line
    01382 207099
  • DWA CYP Team
    01382 220803
  • DWA Text Line
    0776 368 2105
  • Dundee Social Work
    01382 433960
  • Police Scotland
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2018 Dundee Women's Aid