privacy policy

Dundee Women's Aid is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us through it.

We review this policy regularly and may update it from time to time. Any changes will be posted on this page.

The Website
We are committed to safeguarding the privacy of all website visitors and taking appropriate technical and organisational measures to protect personal information.

This website is operated in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

Information We Collect
You can visit our website without providing personal information.

We may collect personal information when you voluntarily provide it, for example when you:

• Contact us via email or a website form
• Make an enquiry
• Request information about our services
• Engage with activities available through the website.

The information collected may include your name, email address, telephone number, and any other information you choose to provide.

How We Use Your Information
We use personal information to:

• Respond to enquiries and requests
• Provide information about our services
• Manage and improve our website
• Fulfil our legal and regulatory obligations.

We will only process personal information where we have a lawful basis to do so under UK GDPR.

Storage and Security
We take appropriate steps to keep personal information secure and protect it from unauthorised access, loss, misuse, alteration or disclosure.

Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

External Links
Our website may contain links to external websites.  While we aim to provide links to reputable organisations and resources, we are not responsible for the privacy practices or content of external websites.  We encourage you to view the privacy policies of any websites you visit.

Your Rights
Under UK GDPR, you have rights in relation to your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request erasure of your personal information in certain circumstances
• Restrict or object to the processing of your personal information in certain circumstances
• Request transfer of your personal information where applicable
• Lodge a complaint with the Information Commissioner's Office (ICO).

For information about your rights, visit www.ico.org.uk

Contact Us

If you have any questions about this Privacy Policy, how we process personal information, or wish to exercise your data protection rights, please contact us:

Dundee Women's Aid
Email:  info@dundeewomensaid.co.uk